- What personal data do we collect
- Why we collect your personal date: purposes
- Accounting policies
- How long do we store your data
- How we protect your data
- Where are your personal data processed
- Who has access to your data
- Changes in our policy
- How to excise your rights
- Right to complaint
Your privacy is important to C2N. This Privacy Statement states how we handle your personal data.
We will only use your personal data for the purposes stated in this Privacy Statement and not for other purposes, unless the further processing of the personal data is compatible with the purposes for which these data were originally processed.
2. What personal data do we collect
We collect personal data through our website or when you contact us in any other way. Personal data is information that can be used to identify you.
Data that we may collect from you are:
Your company name (optional)
Your email address
Your phone number
Further information that you provide to us yourself
Technical data of our website visitors
Technical data includes the IP address, the operating system you use, the Internet browser you use and (in some cases) the last Internet page you visited. We collect the technical data by means of cookies. A cookie is a simple, small file that is sent with the pages of this website and is stored by your browser on your computer’s hard drive.
Through our website, an analytical cookie of the American company Google is placed as part of the “Analytics” service. We use this service to track and receive reports on how visitors use our website. Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google’s behalf. We have no influence on this. The information Google collects is anonymised as much as possible. Your IP address is explicitly not given. The information is transferred to and stored by Google on servers in the United States.
We also use Polylang, a so-called translation plugin. A functional cookie is placed to keep track of which language you as a visitor, have selected our website.
3. Why we collect your personal date: purposes
We may process your personal data for the following purposes:
- To contact you if you have filled in our contact form
- To be able to respond to your questions or comments
- To be able to send you information about our services
4. Accounting policies
If we have a legitimate interest in processing your personal data, we may process your data for these reasons, except where your interest in not having the data processed, outweighs your interest.
If you have a question or request information, we have a legitimate interest in processing the above personal data. The processing of your personal data is necessary for the proper fulfillment of your request.
You have the right to appeal to these processing operations. If you wish to submit a complaint, please contact us. In that case we will cease processing your personal data, unless there are compelling, legitimate reasons why our interest in processing is greater than your interest in ceasing processing. It is possible that, if you request us to cease processing, you may no longer be able to make optimal use of our services.
5. How long do we store your data ?
We will not save your personal data longer than necessary for the purpose for which we process the data. We will not save your name and contact details for more than one year after you have asked the question or made the comment, unless you obtain a service from us as a result of contacting us or in case there are other (legal) reasons to keep your details longer.
6. How we protect your data ?
We ensure adequate security of your personal data and we take necessary technical and organisational measures to protect your personal data against unlawful processing or loss.
The security measures we have taken include, but are not limited to, the following:
- All persons working for us are bound by the confidentiality of your personal data.
- We ensure that third parties who have access to your personal data comply with our security requirements. Where necessary, we have signed agreements with third parties to protect your data.
- We have created a secure back-up environment to be able to restore the personal data in the event of physical or technical incidents.
7. Where are your personal data processed
We process your personal data in the European Union. Your personal data will not be processed in or passed on to other countries without appropriate safeguards being taken to protect your data.
8. Who has access to your data
We will not disclose your personal information to third parties, except to the categories of third parties listed below or if you have given us your consent to share your information with a particular third party:
Third parties to whom we outsource certain services are: software suppliers, IT service providers, mailing systems and our accounting firm. We have closed a processing agreement with parties who process your personal data on our behalf, in order to protect your personal data.
We reserve the right to share your personal data with third parties where required by law or where necessary to protect the interests of you, ourselves or third parties.
9. Changes in our policy
This Privacy Statement may be amended in the event of changes to our services or changes in the privacy legislation. We will post any changes on this website. We will inform you personally of any changes that apply to you, for example by sending you an e-mail.
10. How to excise your rights
You have a number of rights under privacy law (including the General Data Protection Regulation (GPC)). These rights are described in Articles 12 – 23 of the GCA and related legislation. In any event, you have the following rights with respect to your personal data:
- Right to request access to your personal data
- Right to request correction of your personal data in case they are not correct (rectification);
- Right to request the deletion of your personal data;
- Right to request limitation of your personal data;
- If we have processed your personal data on the basis of our legitimate interests: right to protest against the (further) processing of your personal data (opposition);
- If we have processed your data on the basis of your consent or on the basis of an agreement we have signed, you have the
right to request transfer of personal data (data portability).
If you wish to make use of one or more of these rights, please contact us.
11. Right to complaint
Do you disagree with a decision made by C2N, for example if we decide not to delete your personal data? You can use one or more of the following options:
- Please contact us: we will try to find a solution together with you.
- Make a complaint: you have the right to make a complaint to the Personal Data Authority: https://www.autoriteitpersoonsgegevens.nl/
- Request for mediation: you can ask the Personal Data Authority to mediate between you and C2N: https://www.autoriteitpersoonsgegevens.nl/
- Proceedings: you have the right to apply to the competent court to settle the dispute.
The responsibility for processing the personal data lies with:
2275 AD Voorburg
+31 85 273 7490